What happens at this stepExplainer
The customer chooses a fixed value
Vouchers are sold in euro values of 5, 10, 15, 20, 25, 30, 50, 75, 100 and 150. Before paying, the customer sees who is selling the voucher, the value, any fees, how long it's valid and the refund and redemption rules.
€5€10€15€20€25€30€50€75€100€150
Checks before any money moves
Customers are checked in tiers. With a verified email, legal name and a low-risk decision they can buy up to three vouchers and EUR 500 in total. Identity verification with a government ID, proof of address and liveness check opens higher limits. Sanctions, PEP and adverse-media screening run on everyone, and the payment card must be in the buyer's name.
Card data stays with the checkout provider
The customer enters their card on a hosted checkout page. The card number and security code never reach Credixa's servers or yours. 3-D Secure is mandatory. The payment is then confirmed by an authoritative status from the provider, with amount, currency and reference matched, not by the customer's browser returning to a success page.
No reserve, no voucher
Before a voucher is created, the treasury control checks fresh, reconciled evidence that the reserve covers at least 100% of every voucher outstanding. If that evidence is stale or short, issuance stops. When it passes, one immutable issuance is recorded and the customer receives the code exactly once. Credixa keeps only one-way verification material, so a leaked database can't produce a valid code.
You redeem, the value becomes yours
Your system submits the code through an authenticated channel. Credixa rechecks the voucher state, your merchant status, limits, sanctions state and one-time use, then consumes the voucher and records the net amount payable to you. Settlement goes only to the account approved at onboarding. A refund is possible only before redemption, back to the original payment method.